Why Hire Us?

"Why do I need to hire a professional organizer? Can't I just do it by myself?"

You've probably tried to get organized in the past, but likely, the results weren't stellar and long-lasting. Without a teacher by your side, you probably struggled to make decisions, locate the appropriate organizing products, and make the most of your space. Working with a pro will get the job done right the first time! You hire a professional to cut your hair, improve your golf game, and manage your finances. It's only logical that an established professional organizer is essential to help you reach your organizing goals quickly and efficiently.

"Why should I consider a ClutterSOS professional organizer?"

A ClutterSOS professional organizer is trained to offer you a variety of organizing solutions that fit you perfectly! We are fully insured, and we value continuing education for our staff. And, of course, we always go the extra mile for our clients. From finding just the right organizing container to recommending a trustworthy handyman, we can be a wealth of information.

"Why should I hire a Certified Professional Organizer® (CPO®)?"

Only a small percentage of organizers are Certified Professional Organizers®, who must pass a comprehensive exam and document more than 1,500 hours of paid organizing experience within the past three years. In addition, CPO®s must earn 45 continuing education units every three years to qualify for recertification. Certified Professional Organizers®, like Susan Unger, demonstrate their commitment to the profession and to being the best in the business.

"What are the benefits of getting organized?"

Some benefits include saving time and energy searching for lost items, buying duplicate items, and the negative effect on your health because of the stress not being organized creates.

"Will I be involved in the organizing process?"

Absolutely! We couldn't do it without you. We'll work side-by-side to figure out storage solutions that fit your home's space and design. We'll guide you through the sorting phase, encouraging you to release items that are no longer useful or loved. And most importantly, we'll teach you how to maintain the new organizing systems even after we leave.

"How long will it take to organize my home?"

This depends upon how much stuff you have and how quickly you can make decisions. We will work at a pace that is comfortable for you. If you're not sure where to get started, we will help you pick a priority area that will allow you to see an immediate impact.

"Can you help my spouse get organized? Can I give an organizing gift certificate to my mother?"

The first question we'll ask is, "Is she on board?" This type of gift can take some people by surprise. Perhaps they don't see themselves as disorganized and could be offended by the suggestion. That being said, we'd love to chat with your friends or family members to see if they are receptive to this thoughtful gift. And yes, we can offer gift certificates to the proper candidate.

"What if I feel worried or embarrassed about allowing you into my private space?"

We work with the strictest confidentiality. We abide by the NAPO Code of Ethics, so please rest assured that anything we see or discuss is just between us. Period.

"What type of payment do you accept?"

Cash, check, MC, and VISA are accepted. Payment is due at the end of each session. There is a three-hour minimum per organizing session. Please note that appointment cancellation within 48 hours incurs a one-hour charge. Cancellation on the day of incurs a three-hour charge. Returned checks will incur a $30 service fee.

"How do we get started?"

Just give us a call at (703) 864-1055 or email us by clicking here. We can't wait to meet you!

I consider myself organized, but over the years, I have been spending more time looking for things and feeling overwhelmed by my clutter piles. Susan cheerfully assured me she could get me a bit more structured so I wasn't always looking for my things. It is now a year post-Susan and I am still organized! The structure that was put into place serves as our framework for an organized home. Labels show exactly what should be returned to the space upon using, this being implemented in my kitchen, home office files, pantry, closets, craft room, and makeup area. It was the best time and money I have spent for myself and my family. I love not having to look for things. What a stress-reliever to have this framework in place! 

— Traci, Potomac, MD

After 10 years of having clutter everywhere in my home, on every surface, and in every cabinet and closet, I began to wonder if I was actually becoming a hoarder. I finally realized I needed help, first to determine whether I was a hoarder, and second, to help me declutter and reclaim my home. Susan Unger is just the kind of third party I needed. Susan is completely professional and compassionate; she does not judge me and my clutter. At my side every step of the way, Susan is making suggestions, asking questions about my future dream for a certain room or piece of furniture, making her way through embarrassing clutter and laughing with me, and never, ever judging. Clutter SOS gets a five-star rating from me. I definitely recommend Susan to everyone thinking of contacting a professional for help decluttering and organizing. It will change your life! 

— S.G., Alexandria, VA

I was overwhelmed at having to empty my parents' 23-room estate by myself, with a 60-year accumulation of clothing, furniture, mementos, artifacts, treasures, thousands of books and records, housewares and just plain stuff. 

Susan Unger came in like a breath of fresh air and helped me organize, pack up and empty the house in record time when I thought the task was insurmountable. Susan was cheerful, understanding, encouraging, patient, and thorough. Because of her diligence, the house was cleared and market-ready by the looming deadline.

Her keen eye for sorting and her vast number of contacts allowed us to group like items for immediate distribution to a wide variety of recipients. She knew which organizations would take National Geographics, furniture, baby clothes, and dishes, for example. We were able to put these possessions that held such memories into the hands of those who could make use of them, which was my wish.

Susan was committed to working tirelessly to accommodate our situation, schedules, and needs, and never failed to take my feelings into account. She helped me get through a stressful, demanding and emotional task which would have been impossible for me to accomplish without her. I am very thankful and grateful to Susan and would highly recommend her services.

— Catherine, Falls Church, VA